Home visits

Sometimes, we can give you the best support by arranging an energy advisor to visit your property and make recommendations that best fit your life.

If you live in Gloucestershire or South Gloucestershire, there are number of ways we can support you in your own home.

Contact Us

0800 500 3076
Our advice line is open from Monday to Friday 9am to 5pm

Scheduled home visits

When you call our advice line, we will offer you the opportunity to schedule a home visit. This involves a fully qualified energy advisor visiting you in your home at a time that is convenient to you. They will sit with you and ask simple questions about the way you use energy at home. Often they will be able to help you make changes that help save money immediately, such as setting heating controls, installing energy efficient LED lightbulbs or identifying where your home may be leaking heat.

Community Energy Champion

Doorstep card

Have you received a knock on the door or a doormat card like this one from our local Community Energy Champion? We provide a door-to-door service across Gloucestershire and South Gloucestershire to help householders improve their energy efficiency and access the support available to help make improvements to make your home more affordable to heat.

If you've missed Roz' visit, you can call the number on the doorstep card and simply ask an advisor to "schedule an appointment with Roz." She will visit you at home at a time that is convenient for you, and give you lots of free practical advice, and help you contact the services that can make the biggest difference to you.

DBS ID check

Be vigilant: Our energy advisors carry ID with them at all times. Never give somebody access to your home if you are unsure of who they are. When in doubt, call our advice line to confirm their identity – they will not be offended!

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