Energy Advocate

Sometimes the best way of getting on top of your energy bills is to have someone in your corner, helping you to find a way forward. We act as an advocate for households across Gloucestershire, to help them overcome the challenges of heating their homes affordably.

Contact Us

0800 500 3076
Our advice line is open from Monday to Friday 9am to 5pm

Arrange to meet our Energy Advocate

Our Energy Advocate, Shelley Bird, is focussed on supporting and educating households to help stay warm, healthy and on top of their fuel bills. Through the process of securing a better energy deal, managing and negotiating debt, accessing funding for installing energy efficient measures, Shelley hopes to put money back in pockets and improve health and wellbeing at home.

Working in partnership with Caring for Communities and People (CCP) and the NHS Gloucestershire Clinical Commissioning Group, she is based within the Community Wellbeing Service at the Cheltenham First Stop. If you would like to speak or arrange an appointment with Shelley, this can be made via the CCP Advice Line on 0300 365 6463 or email to shelleyb(at) Shelley is reaching out to residents via drop-in sessions, home visits and surgeries all around the county. If you would like advice on tariff switching, fuel debt, grants for energy saving improvements or general energy advice please get in touch.

This service is part-funded by the Energy Saving Trust.



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