Arrange to meet our Energy Advocate

Our Energy Advocates are focussed on supporting and educating households to help stay warm, healthy and on top of their fuel bills. Through the process of securing a better energy deal, managing and negotiating debt, accessing funding for installing energy efficient measures, we hope to put money back in pockets and improve health and wellbeing at home.

Working in partnership with Caring for Communities and People (CCP) and the NHS Gloucestershire Clinical Commissioning Group, our advoate is based within the Community Wellbeing Service at the Cheltenham First Stop. Our advocate is reaching out to residents via drop-in sessions, home visits and surgeries all around the county. If you would like advice on tariff switching, fuel debt, grants for energy saving improvements or general energy advice please get in touch. This service is part-funded by the Energy Saving Trust.

In South Gloucestershire we have partnered with Sirona Care and Health so that our Energy Advocate can assist clients within the Active Ageing service. Their service users are particularly at risk of the negative effects of a cold home on health such as; reduced mobility, respiratory conditions, worsening cardiovascular issues, and long-term health conditions. Our advocate is already making big changes to peoples energy welfare, whether through a tariff switch saving £450 a year or an energy debt write off of £1700.  This service is fully-funded by the Energy Saving Trust

If you would like to make an appointment for an existing issue or can see a large bill coming that you cannot afford to pay, please contact our energy advocate in Gloucestershire via energyservice(at)ccp.org.uk and in South Gloucestershire mikee(at)severnwye.org.uk, with the nature of your issue. They can help talk you through the best course of action.